How is additional technology changing the healthcare industry? (2023)

Assistive technology is about providing an organization or system with the necessary support for its operations or core business. Assistive technology in healthcare is used to improve the operational efficiency of the physician, dentist or clinical staff by optimizing all secondary processes.

How is additional technology changing the healthcare industry? (1)

Additional benefits, also known as "additional health care", are understood as a comprehensive range of health services provided to support the work of a general practitioner.

Types of assistive technologies

There are three types of healthcare support services.

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Diagnostic services enable timely, cost-effective care in a safe environment. It includes services in the field of pathology and laboratory medicine, nuclear medicine and radiology. Diagnostic services operate in the areas of acute care, outpatient care, mental health, rehabilitation and care for the elderly. The GP does not have to invest neither time nor money in additional services. Supportive care providers perform services as nurses, technicians, administrators and technologists.

2Childbirth/therapeutic care

Therapeutic care refers to a secondary line of medical care that covers a wide range of services from rehabilitative care to occupational therapy and physiotherapy. This includes maintaining a carer-patient relationship based on mutual trust and comfort to meet the patient's physical and emotional needs. Regular therapy services include massage, speech therapy and chiropractic.

3care and support services

Care includes non-medical practices that help patients with daily needs such as eating and bathing. Some patients with certain physical, medical or mental conditions are unable to perform basic daily activities on their own, such as using the toilet, bathing, walking, changing clothes, etc. Caring for these patients is called caring.

For a GP, surgeon or physician, providing and managing multiple services effectively is not only costly but also challenging. Supportive care provides the cure by providing all these services and allowing the clinician to focus on core processes and leave supportive care providers to take care of auxiliary functions.

The importance of providers of additional health services

How is additional technology changing the healthcare industry? (2)

The medical industry doesn't work like it did a few years ago. All healthcare providers around the world face similar problems such as unsatisfactory quality despite hard work, lack of qualified staff and rising healthcare costs in general. Leading healthcare organizations have tried to implement various solutions, e.g. B. Reduce errors, control fraud, prioritize patient satisfaction, go digital, and so on. Unfortunately, none of them used their full potential; It's time for a new strategy that changes core business areas.

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A paradigm shift is needed from a care-centred system that places the patient at the center to a patient-centred system that focuses on the patient's needs. Therefore, it is important to focus on consumer satisfaction and patient outcomes rather than maximizing profits and volumes. In addition, today's fragmented system needs to be replaced with a disease- and healthcare-centric system to maximize the quality of healthcare.

Support services provide an adequate solution to this problem as they provide an overarching strategy to transform the overall operation and management of healthcare organizations. The goal is to add value to care, enabling organizations to become more value-driven and responsive to patients' interests and concerns.

Here's how supporting healthcare providers are managing change in the traditional healthcare management process.

  • It helps physicians organize themselves into integrated practice units.
  • Additional services allow physicians or organizations to measure outcomes and all costs incurred by the patient.
  • It encourages a shift to retail payments for cycles of care.
  • Supportive care providers facilitate the integration of care systems by defining the scope of services and concentrating the volume in a few places.
  • These services also play a key role in expanding the geographic coverage of healthcare.
  • It helps to build a supporting IT platform.

Benefits of additional services

Complementary care services account for approximately 30% of total medical expenses, making them essential for any healthcare provider. These services help reduce the primary workload as all secondary care is handled by support service providers. In addition, these providers are cost-effective and considerate, making them an ideal alternative to outpatient and inpatient services.

Let's discuss some proven benefits of additional healthcare providers.

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1management resources

Primary care support services play a key role in saving time and running costs. Rather than operating independently, providers work for you, handling payment processing, collections, billing administration, and appeals on your behalf. This ensures that your patients receive the best follow-up care necessary to attract and retain new patients.

2Better access to the patient

Additional benefits allow you to expand your patient reach by reaching a wider base of patients covered by Workers' Compensation, Group Health, Group Supplemental Healthcare, Auto Medical and Medicare plans.


Supportive care allows you to work in the company of well-trained professionals and technicians. These services are certified to ensure rigorous quality and control standards. They regularly monitor the network to provide patients with the highest level of care.

4education and support

Support service providers are also medical experts and eager to educate patients and payers about the benefits of how their services can adapt to changes in overall clinical operations.

Challenges in implementing assistive technologies in the healthcare sector

As it is a broad, multi-faceted industry, it also faces a number of issues which are explained below.

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  • No interoperability

    One of the biggest challenges with assistive technology is the incompatibility of computers or systems used by assistive technology providers to encode, bill, and monitor patient care. Establishing communication and billing with payers and providers has been resolved, which is a key factor when care moves from an individual patient to a community or community-wide healthcare model. Patient satisfaction, utilization management and appropriate care are some of the most important aspects that can impact services and improve the performance of complementary care providers.

  • Lack of consumer skills
    A key factor in the profitability of ancillary providers is consumer choice of care. Patients' high deductibles have a significant impact on their decisions about how and where to get care and how much money to spend. From the price at which they need an X-ray to where they want to get physical therapy, today's consumers are more aware and want the best options at the best price.
  • Limited leverage
    When ancillary service providers operate as independent entities, they face limited leverage. While a few years ago it was worth working on your own, today providers are looking for better services at lower prices, which is a challenge for support services. Service providers are willing to pay less for materials and better business solutions, which is only possible when service providers agree on the same goals and greater authority.


Add-on technology has been around for some time, but only recently have healthcare providers begun to eagerly adopt these services. Complementary care helps organizations reduce costs and inefficiencies by streamlining the secondary care processes necessary to provide appropriate patient care. It also allows clinics and hospitals to expand their reach and attract more patients.If you're a doctor, dentist or clinician, make sure you take advantage of additional technology and increase your company's productivity and profits.

author biography

How is additional technology changing the healthcare industry? (5)

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Shailendra Sinhasane

Shailendra Sinhasane (Shail) is the co-founder and CEOMobisoft Infotech. He focuses on cloud solutions, mobile strategies, cross-platform development, IoT innovation and advising healthcare start-ups on developing scalable products.


How is additional technology changing the healthcare industry? ›

Faster communication systems have also had a positive impact on medical records. More hospitals and private practices are making the switch from paper to electronic medical records. This has simplified the filing process and made it easier for patients to switch from one provider to another.

How is technology going to change healthcare? ›

Mobile health technologies like wearable devices, implantables, wellness apps, fitness trackers and biometrics are offering faster, more accurate and efficient ways to obtain clinical data. Not only can this reduce costs and improve patient outcomes, but this technology can improve quality of life for more patients.

How technology has improved the healthcare industry? ›

Faster & More Accurate Access to Patient Records

One of the most widespread uses of technology in healthcare is the adoption of electronic health records (EHR). EHRs make patient health information instantly accessible to providers and patients by supporting automated workflows between people and technologies.

What are 5 ways technology has improved the health industry? ›

5 Ways Technology Has Changed Healthcare
  • 1) ACCESSIBILITY. Healthcare is more accessible than ever before. ...
  • 2) EFFICIENCY. Technology has made healthcare more efficient. ...
  • 3) ACCURACY. ...
Apr 25, 2022

How technology has affected the health industry? ›

Improved Lines of Communication: There was a time not too long ago when healthcare workers used a beeper to communicate. But today, digital technology has made communication between healthcare providers and patients very easy. Healthcare workers can stay in touch through email, smartphones, text messaging etc.

What technology has the biggest impact on health care? ›

Technological innovations in healthcare have facilitated much smoother communication within healthcare organisations. Medical professionals can now use media such as video, online discussion platforms and real-time meeting capacities to communicate and advance the spread of knowledge in the field.

Is the healthcare industry changing? ›

Shifts in profit pools continue to accelerate

Healthcare industry EBITDA grew 5 percent pre-COVID-19 (between 2017 and 2019) and remained flat over 2020 and 2021. We estimate post-COVID-19 (between 2021 and 2025) growth at 6 percent (Exhibit 1).

What are 3 benefits of technology in healthcare? ›

Committee on Practice Management

ABSTRACT: The advantages of health information technology (IT) include facilitating communication between health care providers; improving medication safety, tracking, and reporting; and promoting quality of care through optimized access to and adherence to guidelines.

What are the benefits of new technology? ›

Here are some of the most notable advantages.
  • Quick access to information. ...
  • Facilitated learning. ...
  • Breaking the distance barrier. ...
  • Simplifying tasks. ...
  • Providing entertainment. ...
  • Increased productivity and efficiency. ...
  • Increased life expectancy. ...
  • Creating new jobs.
Jan 4, 2023

How has technology improved our lives and health? ›

Improved Quality of Life

From communication and transport to healthcare and connectivity, technology has enhanced our lives for the better. The best part is that it is ever-evolving by facilitating more advanced features. For instance, we have come far from traditional audio calls to instant messaging and facetime.

How can you use different types of technology to improve your health? ›

Here are some ways technology helps you improve your health and fitness:
  1. Smart Watches Help Monitor Your Movements And Vitals. ...
  2. Use Workout Apps To Guide Your Fitness Journey. ...
  3. Play Music While You Exercise For Extra Motivation. ...
  4. Smart Jumping Ropes To Monitor Your Workout Performance.
Aug 19, 2021

How has technology changed the delivery of human services? ›

How was technology changed the delivery of human services? Human service providers are expanding the ways that they use technology to help their clients both directly and indirectly. Technology is used in the areas of communication, information management, service delivery, and professional development.

What is technology in health care? ›

Healthcare technology refers to any IT tools or software designed to boost hospital and administrative productivity, give new insights into medicines and treatments, or improve the overall quality of healthcare provided.

What are 3 ways hit affects healthcare providers? ›

Question #3: What are 3 ways HIT affects healthcare providers? Three ways HIT affects healthcare providers are that it helps better care for clients making sure they are receiving the care they need, access to electronic files, and it helps access their patient's health information quicker.

How do you see healthcare evolving in the next 10 years? ›

Ten trends for the next decade are evident: 1) more patients, 2) more technology, 3) more information, 4) the patient as the ultimate consumer, 5) development of a different delivery model, 6) innovation driven by competition, 7) increasing costs, 8) increasing numbers of uninsured, 9) less pay for providers, and 10) ...

What is 1 major technological trend in healthcare? ›

One of the technological trends in healthcare that has made considerable headway in the pharmaceutical industry is the application of VR (virtual reality), AR (augmented reality) and MR (mixed reality). They are improving patient recovery time and hospital management.

What are the emerging technologies for healthcare? ›

The arrival of new technologies such as artificial intelligence (AI), natural language processing (NLP), augmented reality (AR), virtual reality (VR), and chatbots are radically transforming the landscape and ushering in a new era in healthcare.

How does technology affect healthcare costs? ›

Researchers generally agree that medical technology has contributed to rising health care costs (1-3). Health insurance removes financial barriers to consumers, thus raising demand for technology and inducing providers to offer a more expensive mix of services.

Why is the healthcare industry always changing? ›

Advances in Technology

Undoubtedly the biggest factor in healthcare's rapid change is constantly advancing technology. Professional researchers and scientists are forever searching for better ways to heal and help people: better machines, better techniques, better medicine.

What is a major trend in the healthcare industry today? ›

Rise of Telemedicine and Virtual Healthcare Services

The increasing use of telemedicine and virtual healthcare services is a major trend to watch.

Is the healthcare field rapidly changing? ›

As the American population continues aging, healthcare professionals are increasingly in demand. The Bureau of Labor Statistics predicts that the healthcare industry will grow 18% from 2016 to 2026, adding about 2.4 million jobs. This is much faster than job growth for most industries.

What are the advantages and disadvantages of technological change in healthcare? ›

The benefits of technology, such as improved accuracy in diagnosis and treatment, improved efficiency, improved patient safety, and improved communication, should outweigh the drawbacks of increased cost, depersonalization of care, and cybersecurity risks.

Why is technology important? ›

Technology has made it possible for people from all walks of life to have access to different resources. Further, technology is also being used to equip people who need a certain type of assistance to improve their quality of life and help them avail opportunities that would otherwise be inaccessible.

What are the advantages and disadvantages of technology? ›

Advantages And Disadvantages Of Technology In Tabular Form
Advantages of TechnologyDisadvantages of Technology
1. Improved communication and connectivity1. Dependence and addiction
2. Increased efficiency and productivity2. Job loss and unemployment
3. Enhanced learning and education3. Isolation and loneliness
7 more rows
Mar 29, 2023

Does technology impact culture and society how? ›

Technological Impact on Culture

Technology has a crucial impact on fundamental aspects of all our cultures including language, art, mobility, education and religion. Culture of a community acts as a standard for perceiving, judging and evaluating the technology.

What is an example of new technology having a positive? ›

Answer: Examples of such new technologies include carbon capture and storage systems, more efficient irrigation methods, essential medicines, household water purification devices, and manufacturing processes that minimize waste and pollution.

How has technology changed our world and the world of customer service? ›

Automation allows customer service reps to work smarter and quicker. Improve customer outcomes: Automating responses to customers as well as accessing customer buying habits and preferences lead to better customer outcomes and increased retention.

How fast is medical technology advancing? ›

This figure is the result of an increased number of healthcare units being opened up across the globe, an increase of PPE (Personal Protective Equipment) and ventilators manufactured to combat COVID, and a higher need and level of medical technological advancements. It's a growth of 4.4% since 2015.

When was technology first used in healthcare? ›

The late 1960s and early 1970s saw technological advances in computers that inspired the development of many healthcare information management systems: Lockheed Corporation created Eclipsys in 1971, a computerized physician ordering system for El Camino Hospital in California.

What is the conclusion of technology in healthcare? ›

We conclude that health information technology improves patient's safety by reducing medication errors, reducing adverse drug reactions, and improving compliance to practice guidelines. There should be no doubt that health information technology is an important tool for improving healthcare quality and safety.

What are the three biggest issues in healthcare today? ›

Quality of Care
  • Preventable Medical Errors. ...
  • Poor Amenable Mortality Rates. ...
  • Lack of Transparency. ...
  • Difficulty Finding a Good Doctor.

What are the healthcare digital trends in 2023? ›

Digital Health Solutions Will Continue To Evolve

From telehealth to at-home testing and prescription delivery services, digital health companies now offer more convenient and accessible solutions that have revolutionized many patients' ability to receive high-quality care and manage their health.

What to expect in 2023 in healthcare? ›

We expect increased labor costs and administrative expenses to reduce payer EBITDA by about 60 basis points in 2022 and 2023 combined. In addition, providers premium rate increases and accelerated Medicare Advantage penetration.

What is medical trend for 2023? ›

In 2023, we will increasingly see wearable medical devices acting as “edge” devices, which means they will be equipped with processors and capable of utilizing in-device analytics rather than requiring that data is sent back and forward between the device and the cloud to be processed.

How will healthcare change in the future? ›

Ten trends for the next decade are evident: 1) more patients, 2) more technology, 3) more information, 4) the patient as the ultimate consumer, 5) development of a different delivery model, 6) innovation driven by competition, 7) increasing costs, 8) increasing numbers of uninsured, 9) less pay for providers, and 10) ...

What will medicine look like in 20 years? ›

In the next 20 years, the current “one size fits all” approach to medicine could be replaced, thanks to advances in personalised medicine or precision medicine. Analysis of individuals' DNA may mean that doctors can start to treat patients with drugs tailored to their own DNA .

How does technology contribute to the rising cost of healthcare? ›

Researchers generally agree that medical technology has contributed to rising health care costs (1-3). Health insurance removes financial barriers to consumers, thus raising demand for technology and inducing providers to offer a more expensive mix of services.

What is a technological innovation in healthcare? ›

Any developments, simple or complex, that lead to improvements in health outcomes and patient experiences are healthcare innovations.

What are the benefits of health technology? ›

The benefits of health information technology (IT) include its ability to store and retrieve data; the ability to rapidly communicate patient information in a legible format; improved medication safety through increased legibility, which potentially decreases the risk of medication errors; and the ease of retrieval of ...

How will the healthcare system change in the next 10 years? ›

In 10 years, there will be expanded outpatient services that include leveraged technology that will allow the patient to be cared for in a yet-to-be-seen care model, including traditional hospital settings and increasing home care setting solutions.

What technology is used in healthcare? ›

Healthcare technology is any technology, including medical devices, IT systems, algorithms, artificial intelligence (AI), cloud and blockchain, designed to support healthcare organizations.

What is the future of healthcare in 2040? ›

In 2040, consumers will likely experience a radically different healthcare environment. Technology will allow patients to access their data and clinical services more easily, no matter their location. Wearable devices have the potential to make this data available on-demand to consumers.

What are the medical advances by 2040? ›

By 2040, specialist surgeons will use remote robots to operate on patients in different continents; babies will have their DNA sequenced before they are even born; and patients will be able to generate new blood inside their own bodies without the need for a blood donor.

What is one result of advances in medical technology? ›

Medical advancements can lead to: Discovery of new pharmaceutical drugs and vaccines. Medical device and medical technology innovations. The application of digital technologies in the medical field.

How much is technology used in healthcare? ›

40% of US healthcare providers report that their IT and technology budgets are growing. The current annual overall healthcare provider spend on IT programs is $40 million. Clinical healthcare IT spending alone was $18.9 billion in 2015. Healthcare big data is expected to grow 42% in 2019.

What is the most expensive technology in healthcare? ›

Gallery-5 of the Most Expensive Medical Devices

Go no further than a $2.5 million PET/CT scanner, or a $270 million MRI machine. Granted, the degree that medical devices contribute to overall healthcare costs in the U.S. and elsewhere is a matter of debate.

What is the future of healthcare technology? ›

What is the future of healthcare technology? The future of healthcare includes technology that seamlessly combines data on a patient's medical history, real-time health, insurance coverage, and financial information all to support provider decision-making, improve patient health, and reduce costs.

What are new innovations in healthcare? ›

Creating new pharmaceutical products

Healthcare technology trends include greater use of augmented reality (AR) and virtual reality (VR) for physician training and education purposes. AR and VR also can be used to visualize veins, assist in surgeries and reduce patients' pain.

What is the most important technology today? ›

They include: artificial intelligence (AI), augmented reality (AR), blockchain, drones, Internet of Things (IoT), robotics, 3D printing and virtual reality (VR). Today, the Essential Eight continue to evolve and make their mark — with the pandemic accelerating emerging tech adoption.


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